Why don't we complain

this is a tedious story. in the first place the concept is impossible, the author complains about a lack of complaint, yet in both circumstances he cited, the overheated rail car, and the out of focus film. My real life experience has been that everyone will quickly and loudly express their complaints. Perharps i do not have enough experience to the culture of the United States to understand the author point of view., but my personal experience make me be lieve that people that people do complain and they will complain things that beyond any person ability to change, the weather, traffic, etc....
i read the story with a with an increasing sense of annoyance and disbelief. In my life complains, loud forcely complaints are heard each and every day on issues large and small.